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Discussion topic: Need to cancel 2 free 2 month packages

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This message was authored by Patsy+Williams This message was authored by: Patsy+Williams

Need to cancel 2 free 2 month packages

Hello everyone,

 

Can somebody help me please,  I was given 2 new channels for a 2 month free limit.  I now desperately want to cancel but can't find out where I would find them and what they were, or a contact number to make sure they are cancelled and not ongoing with a fee.  I know this must sound dumb but I really am not very tech wise and bit long in the tooth so a bit lost and worriewd I will get charged because I don't know how to cancel them.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Need to cancel 2 free 2 month packages

Posted by a Superuser, not a Sky employee. Find out more

@Patsy+Williams  You can only cancel by calling Sky on 150 from a Sky Talk landline or Sky Mobile  You can also use this link for contact details https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Need to cancel 2 free 2 month packages

Posted by a Superuser, not a Sky employee. Find out more

@Patsy+Williams  You can only cancel by calling Sky on 150 from a Sky Talk landline or Sky Mobile  You can also use this link for contact details https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by SDR This message was authored by: SDR

Re: Need to cancel 2 free 2 month packages

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@Patsy+Williams  You can only cancel by calling Sky on 150 from a Sky Talk landline or Sky Mobile  You can also use this link for contact details https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


Or simply phone

A telephone number for Sky can be found at the bottom of this page -

 

https://www.sky.com/help/home

Stuart R
I am responsible for the content, but not the way it is presented, I have some sight issues
Auto-Correct is my enemy.
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This message was authored by bob1234 This message was authored by: bob1234

Re: Need to cancel 2 free 2 month packages

Posted by a Superuser, not a Sky employee. Find out more

@Patsy+WilliamsAs others have said you need to speak to Sky BUT make sure you signed up to a free trial you can cancel and not a contract for 18 months with the first two months free, if the latter it might be expensive to get out of.

Patsy+Williams
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This message was authored by Patsy+Williams This message was authored by: Patsy+Williams

Re: Need to cancel 2 free 2 month packages

Thank you everyone....I've taken your advice.....called and cancelled 😊

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