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Discussion topic: My internet is buffering all the time can you fixed it please

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This message was authored by MR+ABDULLAH+MOHAM This message was authored by: MR+ABDULLAH+MOHAM

My internet is buffering all the time can you fixed it please

Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does  work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay 

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This message was authored by GD1 This message was authored by: GD1

Re: My internet is buffering all the time can you fixed it please

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM  No we can't fix it as we are all customers here, your not talking to Sky support as they don't use a public forum for support. 

 

I presume your using wifi only, and this is likely to be your issue, not the broadband connection.  If you post your router stats

 the forum can advise https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


MR+ABDULLAH+MOHAM
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This message was authored by MR+ABDULLAH+MOHAM This message was authored by: MR+ABDULLAH+MOHAM

Re: My internet is buffering all the time can you fixed it please

I tull it is the Internet you well fixed are I well report to the policemen okay 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: My internet is buffering all the time can you fixed it please

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM 

 

We are customers, i assume you haven't notified sky to give them a chance to fix the issue.  The general concensus would be notify sky and then OFCOM if not fixed in a reasonable timeframe. 

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: My internet is buffering all the time can you fixed it please


@MR+ABDULLAH+MOHAM wrote:

I tull it is the Internet you well fixed are I well report to the policemen okay 


Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by JPR007 This message was authored by: JPR007

Re: My internet is buffering all the time can you fixed it please

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAMThe issue as others have said is probably your WiFi not the actual internet. Run the connection test in the MySky app and see if it reports any issues first. If this comes back ok then you will have to try a couple of things with the WiFi. 

 

Oh, and please don't even think about wasting police time with such a trivial matter...they're an emergency service not someone you call for a broadband issue.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My internet is buffering all the time can you fixed it please

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM 


@MR+ABDULLAH+MOHAM wrote:

Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does  work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay 


This is an almost identical post to the one you started on 21 June. https://helpforum.sky.com/t5/Broadband/e-mail/m-p/3714532#M257151
Have you reported your issue to Sky by the correct method? If you have what have you been told? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: My internet is buffering all the time can you fixed it please

Posted by a Superuser, not a Sky employee. Find out more

@MR+ABDULLAH+MOHAM  It is clear that you did not read my response, I'm not sure what the police will do as it is not their issue, you could call them, but they could charge you with wasting police time.  Also as You don't know who I am where will yo send them.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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