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Discussion topic: My internet is buffering all the time can you fixed it please
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Message posted on 06 Aug 2021 05:05 PM
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My internet is buffering all the time can you fixed it please
Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay
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Message posted on 06 Aug 2021 05:10 PM - last edited: 06 Aug 2021 05:11 PM
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Re: My internet is buffering all the time can you fixed it please
@MR+ABDULLAH+MOHAM No we can't fix it as we are all customers here, your not talking to Sky support as they don't use a public forum for support.
I presume your using wifi only, and this is likely to be your issue, not the broadband connection. If you post your router stats
the forum can advise https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 08 Aug 2021 12:51 AM
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Re: My internet is buffering all the time can you fixed it please
I tull it is the Internet you well fixed are I well report to the policemen okay
Message posted on 08 Aug 2021 02:50 AM
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Re: My internet is buffering all the time can you fixed it please
We are customers, i assume you haven't notified sky to give them a chance to fix the issue. The general concensus would be notify sky and then OFCOM if not fixed in a reasonable timeframe.
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 08 Aug 2021 04:00 AM
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Re: My internet is buffering all the time can you fixed it please
@MR+ABDULLAH+MOHAM wrote:I tull it is the Internet you well fixed are I well report to the policemen okay
- If you run this test by clicking the link it will book an engineer if there is a fault or advise you how to proceed otherwise - Broadband check | Sky.com
- This may help with general advice too - No connection or slow WiFi | Sky Help | Sky.com
Message posted on 08 Aug 2021 06:30 AM
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Re: My internet is buffering all the time can you fixed it please
@MR+ABDULLAH+MOHAMThe issue as others have said is probably your WiFi not the actual internet. Run the connection test in the MySky app and see if it reports any issues first. If this comes back ok then you will have to try a couple of things with the WiFi.
Oh, and please don't even think about wasting police time with such a trivial matter...they're an emergency service not someone you call for a broadband issue.
Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)
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Message posted on 08 Aug 2021 08:29 AM - last edited: 08 Aug 2021 08:31 AM
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Re: My internet is buffering all the time can you fixed it please
@MR+ABDULLAH+MOHAM wrote:Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay
This is an almost identical post to the one you started on 21 June. https://helpforum.sky.com/t5/Broadband/e-mail/m-p/3714532#M257151
Have you reported your issue to Sky by the correct method? If you have what have you been told?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 08 Aug 2021 09:31 AM
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Re: My internet is buffering all the time can you fixed it please
@MR+ABDULLAH+MOHAM It is clear that you did not read my response, I'm not sure what the police will do as it is not their issue, you could call them, but they could charge you with wasting police time. Also as You don't know who I am where will yo send them.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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