This discussion topic is read only Discussion topic: Monthly cost

This message was authored by: AbiBriggs · ‎05 Oct 2021

Hi. I'm surprised to see my bill at £123/month. Usual story that if I were a new customer I'd pay less (£97/month). Please can someone advise how to match this or do you only get "rewarded" for loyalty when you threaten to cancel? Thanks

This message was authored by: SDR · ‎05 Oct 2021

@AbiBriggs wrote:

Hi. I'm surprised to see my bill at £123/month. Usual story that if I were a new customer I'd pay less (£97/month). Please can someone advise how to match this or do you only get "rewarded" for loyalty when you threaten to cancel? Thanks

Time to phone Skyabd negotiate a new contract.

Stuart R

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This message was authored by: Daniel0210 · ‎05 Oct 2021

@AbiBriggs As advised by @SDR you need to call Sky. You have probably started paying the full price because a discounted deal has now elapsed. You would have been told the duration of this deal when it was originally set up. Once you’ve done this make a note of its end date.

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Monthly cost

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