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Discussion topic: Mine is going back
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Message posted on 20 Oct 2021 09:40 PM
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It's rubbish!!! My WiFi is fast enough but still it stutters, switches off, lags and is generally a waste of money. First thing tomorrow I'm arranging it's return and going back to sky Q.
Tried watching ITV hub this evening and it turned off twice and dropped Internet connection (the Internet was fine and fast enough)
If you are thinking of getting Glass please wait a good few months and read these boards
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Message posted on 24 Oct 2021 10:13 AM
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@SteveF1Yes it is easy to return it if you wish, within 31 days of delivery see this link
https://www.sky.com/help/articles/return-sky-glass#need-a-hand
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Message posted on 20 Oct 2021 09:41 PM
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Re: Mine is going back
@michaelgale1 wrote:First thing tomorrow I'm arranging it's return and going back to sky Q.
Presumably you'll lose any discounts you previously had with Sky Q?
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TARBAT's SETUP....................Sky Q 2tb v3
Panasonic 65” GZ1500 OLED TV : Yamaha YSP-2700 Soundbar (ARC) : BT Smart Hub 2 & FTTP 900 : BT Disc
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Sky Community Superuser. 26 Years Diamond VIP
Message posted on 20 Oct 2021 09:42 PM
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Re: Mine is going back
True but at least I'll be able to watch tv
Message posted on 20 Oct 2021 09:43 PM
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Re: Mine is going back
If you want to return it here is how.
https://www.sky.com/help/articles/return-sky-glass#need-a-hand
Message posted on 20 Oct 2021 09:45 PM
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Re: Mine is going back
Is it really that bad then
Message posted on 20 Oct 2021 09:47 PM
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Re: Mine is going back
In my opinion yes it is. I love gadgets and tech but it's clunky and very stop start
Message posted on 20 Oct 2021 09:49 PM
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Re: Mine is going back
Sorry to hear that bet you were excited like I was going to be when I order mine on Friday
Message posted on 20 Oct 2021 10:00 PM
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Re: Mine is going back
If you have sky q I really don't get why you would get this.
I've got it was we couldn't get Sky because of trees.
Message posted on 20 Oct 2021 10:25 PM
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Re: Mine is going back
I am looking to return mine too as I'm not impressed with the whole playlist thing.
The TV itself is great but pulling terrestrial programmes from their apps is a deal breaker for me, especially with the poor quality of ITV hub and 4OD.
Message posted on 20 Oct 2021 10:43 PM
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Re: Mine is going back
@michaelgale1Have you tried going wired to the TV instead of wireless?
Message posted on 20 Oct 2021 10:53 PM
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Re: Mine is going back
I love the TV, but am also considering sending it back since I can't get it to update or activate. Wasted around 8 hours today trying to get it working and still no dice
Message posted on 21 Oct 2021 08:50 AM
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Re: Mine is going back
@nogimmix wrote:
pulling terrestrial programmes from their apps is a deal breaker for me
Could you expand on the circumstances in which that happened? Was it for live content, or after a search, or from the Playlist, for example?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 21 Oct 2021 09:00 AM
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Re: Mine is going back
I'm happy with mine - I had a trouble free set up and I'm generally pleased with the picture and sound. The picture is a little washed out - but I'll tweak it.
I've had trouble watching Film4 - but no other service. The puck is working fine. I'm only on 45mps BT - but it is very stable and I've never had any problems in the past with streaming even when there's a PS4 streaming and multiple other devices connected.
Message posted on 21 Oct 2021 09:07 AM
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Re: Mine is going back
That gives me hope. I have 50mps, steady from Sky, so i shoud be ok.
Message posted on 21 Oct 2021 09:47 AM
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Re: Mine is going back
@thurlstonesky That depends on what others want to do online and if there's enough bandwidth left.
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