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Discussion topic: New Update is now out.

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SDR
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Superuser
This message was authored by SDR This message was authored by: SDR

New Update is now out.

‎01 Dec 2021 06:10 PM

Posted by a Superuser, not a Sky employee. Find out more

2.08

 

 

Stuart R
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Jayboy1990
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This message was authored by Jayboy1990 This message was authored by: Jayboy1990

Re: New Update is now out.

‎01 Dec 2021 06:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Not showing up yet in settings. 

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I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

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dogmatic6
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Re: New Update is now out.

‎01 Dec 2021 06:12 PM


my puck is now on QS002.08.0P

 

had major DNS issues so was only reset 10mins ago and it's pulled the new firmware 

 

 

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mepy
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Re: New Update is now out.

‎01 Dec 2021 06:14 PM

How do you force the update through ? If possible, thks

 

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Jayboy1990
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This message was authored by Jayboy1990 This message was authored by: Jayboy1990

Re: New Update is now out.

‎01 Dec 2021 06:15 PM

Posted by a Superuser, not a Sky employee. Find out more

Anybody able to help me pull the update through, settings do nothing. 

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*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
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Wobdot
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Re: New Update is now out.

‎01 Dec 2021 06:16 PM

Came home to New software on TV, but I have a problem with the playlist. Programs that you have not watching are waiting for you to watch in the 1st bar, but you can't remove series added, also my itv local news says itv anglia, but I'm watching London 

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dogmatic6
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This message was authored by dogmatic6 This message was authored by: dogmatic6

Re: New Update is now out.

‎01 Dec 2021 06:16 PM


i pulled the power and reconnected while holding down the standby button on the puck for 20 seconds until it starts flashing red/orange

 

You  will need to register the device on sky.com again as well if you go down that route


I was doing this anyway because of my issues as didn't know about the firmware update lol

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Chrisee
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Re: New Update is now out.

‎01 Dec 2021 06:19 PM - last edited: ‎01 Dec 2021 06:24 PM

Posted by a Superuser, not a Sky employee. Find out more

Thanks @SDR it is on my TV not on the one puck but have been watching that one. Will. Check the others.

You can see one difference in the way view as Restart now has a rail at the top of the TV guide.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Jayboy1990
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This message was authored by Jayboy1990 This message was authored by: Jayboy1990

Re: New Update is now out.

‎01 Dec 2021 06:20 PM

Posted by a Superuser, not a Sky employee. Find out more

So there is no way of just updating without a reset to factory and all the faff that comes with it. 

@SDR  Do you have any better insight as to how to get this please?

——————————————————————————————————

*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
Plenty of Apple tech
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SDR
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Superuser
Topic Author
This message was authored by SDR This message was authored by: SDR

Re: New Update is now out.

‎01 Dec 2021 06:28 PM - last edited: ‎01 Dec 2021 06:28 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jayboy1990 wrote:

So there is no way of just updating without a reset to factory and all the faff that comes with it. 

@SDR  Do you have any better insight as to how to get this please?

No need to factory reset. Just switch it off at the wall and back on that's all that's needed if it hadn't just arrived

Stuart R
I am responsible for the content, but not the way it is presented, I have some sight issues
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If this is your first post - Welcome
Sky Glass - No Puck
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Chrisee
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Re: New Update is now out.

‎01 Dec 2021 06:28 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jayboy1990 a power reboot should force the update according to Sky but honestly why let it sort itself out. 2 of my 4 units have updated I expect the others will follow it is all automatic. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Jayboy1990
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Re: New Update is now out.

‎01 Dec 2021 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more

Just did a pull the plug and it did nothing! Strange

——————————————————————————————————

*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
Plenty of Apple tech
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Deedee36
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Superuser
This message was authored by Deedee36 This message was authored by: Deedee36

Re: New Update is now out.

‎01 Dec 2021 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more

Mine still not updated 

anyone able to confirm what has been fixed??

……
……
……
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“Trying to help improve sky glass”
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BubbaG
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Re: New Update is now out.

‎01 Dec 2021 06:31 PM

Not available to download through my settings menu. Will this update automatically at some point tonight if I leave it?

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Chrisee
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Re: New Update is now out.

‎01 Dec 2021 06:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 Sky have not issued a list but have dropped a few details the Restart rail is the main change to the interface. HLG should be brighter, BBC restart will work from iPlayer, forgotten pins can be sorted on the unit and start up from low power mode is faster.

 

There maybe more but that is a summary of the list I have seen. 

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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