9

Discussion topic: Ive placed an order but not had any email since 10am

Reply
This message was authored by Tybo22 This message was authored by: Tybo22

Ive placed an order but not had any email since 10am

I placed an order and at 10am i got an email to say they had my order and was checking it and had no update since but when placing the order it said order before 9pm for next day delivery anyone know how i can check.


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22 

You can either wait for 24 hours to see if it updates or call the number posted, personally I would do the latter.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22  You can track your orders here https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22  Anything showing here

 

https://www.sky.com/ordertracking


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Tybo22
Topic Author
This message was authored by Tybo22 This message was authored by: Tybo22

Re: Ive placed an order but not had any email since 10am

It doesn't give me any option to track thats the last email i got

64846B9E-951F-406C-89F0-6D7E2DD01451.png

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22  What happens when you try logging in to the link provided above 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Tybo22
Topic Author
This message was authored by Tybo22 This message was authored by: Tybo22

Re: Ive placed an order but not had any email since 10am

D05D8CB3-A6E0-441D-B8F4-3F4296859ED7.png

This message was authored by GD1 This message was authored by: GD1

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22 You need to wait for your pictures to be relased by a mod

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Tybo22
Topic Author
This message was authored by Tybo22 This message was authored by: Tybo22

Re: Ive placed an order but not had any email since 10am

Wen i click the link im told to call sky

This message was authored by GD1 This message was authored by: GD1

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22  In that case you'll need to do as the links telling you, call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome Answer

Re: Ive placed an order but not had any email since 10am

Posted by a Superuser, not a Sky employee. Find out more

@Tybo22 

You can either wait for 24 hours to see if it updates or call the number posted, personally I would do the latter.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion