The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
20 Nov 2020 09:30 PM
Hi if you are a sky customer they have. Started to use the red button at bottom of screen during advert when it appears press red utton it will take you straight to the scan logo scan this with your phone or tablet it will take you to the page where you put the 6 didget code in the it asks you to sign in with your sky password then enter and the TV will go to the discovery programmes took. ME 5 MINUTES. PS YOU MIGHT HAVE TO WAIT FOR THE PAGE ON PHONE FOR CODE IT WILL GO BLANK BUT IF YOU LOOK HARD YOU WILL SEEA LITTLE MESSAGE IN LEFT HAND CORNER SO DON'T DO ANTHING JUST WAIT. GOOD LUCK
20 Nov 2020 09:41 PM
Theres nothing but a white screen for me nothing in that corner at. Waited half an hour.
20 Nov 2020 10:43 PM
if you registered all you need to do now in voice control is say discovery plus and it takes you to the app, its only free for sky Q customers btw,
if you want to register the say 'get discovery plus' in the voice control and follow instructions, i been trying to get it for a few days but only this morning it was actually available to download 😁
21 Nov 2020 10:24 AM
I emailed discovery plus.
they say many have had similar issues.
You have to go through the sky qr code or the website link to activate BEFORE you sign up for an account.
They deleted the first account I had created so I could start again.
The qr code was no longer on my sky box so I used the manual link ( I will put that on here.) THEN it takes you through the instructions to create an account.
You pair the sky q box with the 6 digit code provided and VOILA. we now have another load of stuff to get addicted to (just done 7 seasons of Homelands on netflix )........ enjoy 🤐👍👀🤪
21 Nov 2020 10:26 AM
https://www.sky.com/discoveryplusactivate
if you cannot access the qr code this is the browser link.
21 Nov 2020 11:21 AM
Hi can anyone help me I've subscribed to discovery + on sky q and signed up but it says go on the app on sky q but there isn't one there and I can't put the pairing code in because the app not there so I don't know what to do is there a way to get the app on sky q or is there a problem thanks
21 Nov 2020 11:25 AM
try app refresh on ur sky q box.....
21 Nov 2020 11:32 AM
Thanks for the reply but How do you do that because I can't see anything on sky
21 Nov 2020 11:33 AM
To refresh your Sky Q apps, press the home button, scroll down to Settings but do not press anything, just highlight Settings. Then press 001 and press enter (enter is the round button in the middle of the arrows). This will then take you to a secret menu and you can now scroll down to Apps, then click on the Refresh Apps button. You should now have games in your apps.
21 Nov 2020 11:44 AM
Thank you for the advice I didn't know you could do that I've refreshed the apps but still discovery + is not there
21 Nov 2020 01:48 PM
same for me too
21 Nov 2020 01:50 PM
tried that doesn#'t work and now the apps gone from teh sky apps page. I did have it but as soon as i signed up it went away. Even refershing apps didn't work using the 001 select combo. So assumed sky had pulled the app as it was not working
21 Nov 2020 02:10 PM
Anyone tell me where the discovery+ app is on sky Q box ?
21 Nov 2020 02:19 PM
email discovery they are helpful
21 Nov 2020 02:25 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried looking in apps @Mark140667
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.