I've just signed up for free Discovery Plus but dont know how to access it. Can anyone advise me

[Pyramid5779]

I have finally managed to activate the free 12 months on Discovery+ this afternoon.   For a couple of days I have been following confusing and contradictory links and instructions online from Discovery+ and Sky.  The links just sent me round in circles or led nowhere.  Opening the Discovery+ app on the TV for about the 10th time this afternoon opened a completely new screen and instructions that at last offered a QR code to scan.

If someone wanted a masterclass in how to make a procedure as confusing and hard as possible this has got to be it.

[TimmyBGood]

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@Pyramid5779 wrote:

Opening the Discovery+ app on the TV for about the 10th time this afternoon opened a completely new screen and instructions that at last offered a QR code to scan.

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As @whydoihavesky mentioned, there's nothing special about the QR: it's just the URL https://www.sky.com/discoveryplusactivate encoded in an image.  The vanishing 6-digit code generated by the app is more important.

[Pyramid5779]

And therein lay some of the frustrations.  The link only led to a site that said the service was unavailable and the QR only appeared via the Discovery+ app after two days of opening it.

[Dave+on+the+beach]

It was there but now its gone

[Mark140667]

Sorted guys thanks for your help I needed software updating on box to get app

[Mark140667]

You need the discovery+ app mine didn't show up had to update software then app was there then just signed up and sorted 👍😎

[Dillan86]

@Mark140667 how did you update the software? 

[Gilbo1990]

I've just updated the software but I've still not got the app on sky Q its frustrating 

[seandouglas2]

@Dillan86  go to settings>system info> sorftware version (shoilud be Q140 or Q130)>setup> update

[Dillan86]

Yes mine was q120 currently downloading the update now

[seandouglas2]

@Dillan86  Should be good to go! lets know how you get on

[Gilbo1990]

The app has just came up on my box and I've signed in to it now so thanks you everyone who has messaged giving me advice thank you 🙂

[seandouglas2]

@Gilbo1990  no worries! thats what the community is for!

[maizy]

How do I view discovery + ??

[Mark140667]

Once software updated go to settings press 001 select on secret menu go to apps and click refresh apps that should sort it