I have been charged for non return of sky equipment

[scousemouse59]

I have been charged £115 for non retrurn of equipment but I do not know where to resend the equipment to, a box should have been sent out but I have not recieved anything to return equipment in but they took that amount off me today.

[GD1]

@scousemouse59   You can user your own packaging and you can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

[scousemouse59]

thank you for the link still gutted they took £115 out of my account for non return.

[caesarome]

When you have returned it and Sky have got it then get in touch with them as they might refund it. Ultimately as Sky own the box and you failed to return it this is why they charged you.

[Daniel0210]

@scousemouse59 

A couple of weeks after it has been received at Unipart ring Sky and get it refunded.

[scousemouse59]

thank you for your help