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23 Nov 2021 08:55 PM
I upgraded my data plan and the offer was £8 for 8gb previously it was £6 for 2gb but my latest bill for this is going to be £11.64 and I don't understand why it is so much
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23 Nov 2021 08:57 PM - last edited: 23 Nov 2021 09:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Garych wrote:I upgraded my data plan and the offer was £8 for 8gb previously it was £6 for 2gb but my latest bill for this is going to be £11.64 and I don't understand why it is so much
If you changed mid month it will be pro rated, your bill breakdown will explain the charges.
23 Nov 2021 09:09 PM
I did change mid month well a few days before the bill is generated but I dont understand the charges for this
23 Nov 2021 09:11 PM
And what is meant by prorated
23 Nov 2021 09:42 PM
Posted by a Superuser, not a Sky employee. Find out moreYou will be charged from the date you changed the package so it is based on the number of days before your next bill so if you did this before your next bill then for the majority of that bill you will have been charged for the previous data package then the few days at your new rate.
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