How is the new F1 season going so far, any issues?

[DF3828]

I watched the qualifying live. But have absolutely nothing in my playlist from today.

Practice 3, the formula 3 race from this morning and qualifying all missing.

[Chrisee]

@oellph check playlist - sport they should be there if you added the series.

[oellph]

Under Playlist, Sport is listed with a View All option. When clicked, 'Live: Formula 1' is shown. Click that and we have 'Continue' for P3, showing 'Series added' and a 'Remove series' button. Under 'Available Now' are tonnes of last years races and qualifying, as well as Bahrain Practice 2 and Bahrain Practice 1 from 18 March (none of this is in date order).

No qualifying. At this rate going to have to watch Qualifying Hits at 19:30.  Will be making a complaint.

[oellph]

And the little 'Latest News' strips and boxes can spoil your enjoyment because they can give away sporting results.

[joemit]

Thank you to everyone who has posted their experiences of the F1 weekend so far.

I was really hoping my fears would be unfounded but rather, as I expected, the experience on Glass has been less than satisfactory.

Conversely, watching the coverage on my son's Sky Q system (we have been staying with his family for a few days) has been flawless so far, other than P1 finishing early which I thought was because of the disk being full, when I checked later it was at 68%.

Please continue to post on-going comments about your experiences with F1 on Glass in this thread and I will compile a 'complaints' list in the near future.

[oellph]

We've given up, watching Ireland vs Scotland and will catch the highlights at 19:30. If I have any more troubles like this with F1 then I'm giving Sky hell and demanding they replace with Sky Q.

[DBKS]

I should have foreseen this after my previous post, but just got in from a day with the family and no sign of Quali on my Sky Glass at all. I'm absolutely livid. And before you tell me to check my playlist or if I've added it @Chrisee, trust me, it is not there and almost everything related to F1 is already 'Series added' on my Glass. 

What an absolute pile of crap this is turning out to be. Looks like it's not just me either and others have the same issue. I can see P1 & P2 under Live:Formula 1, but none of it is in any order at all. Are Sky trying to make everyone torrent F1? How can you pay £90 odd a month for a service and it fails this spectacularly, leaving me with no legal way to watch the content that is the only reason I have Sky in the first place. Bunch of absolute amateurs whoever their tech team is. Laughable. 

[Beneiddowson82]

Same DBKS. 100% added the F1 to my playlist this morning, came back tonight and nothing. Thankfully the Virgin box recorded it for me. I'm guessing this is a rights issue that they can't make it on-demand straight after? 

Anyone managed to get a response from Sky?

[CP+1960]

This is an absolute joke, this is not how playlists was sold to us in store. This has a complaint to Ofcom written all over it for mis sold , or failing to provide a service for something that is paid for.

It's 2155 and I can't even watch the qualifying hours after it has finished.  So angry I've paid £25 for the pleasure of waiting the next day to watch something.

This is awful Sky, get a grip please.

[Tricky+Dee]

I am not going to repeat the comments on the F1 experience except to say it is all true. Digusted with Sky

Miss selling yes  awful experience yes. Money back for a service we don't receive YES.

come on Sky get your act together before next GRAND PRIX weekend

[CraigW91b]

Like others on here, no sign of F1 qualifying being available despite me having added it to my playlist. I can't watch the race live tomorrow and am very worried the same thing is going to happen. Deeply annoyed. 

[Sky+4+Retention]

I contacted Sky this evening and got nothing but a brush off . Told them i would not be in tomorrow to watch the race live and with this issue i will have missed the whole of the first race weekend. 

The response i got was call back tomorrow evening when I get home if the race is not in my planner. Not sure what calling back in tomorrow to say i have missed the whole race weekend is going to achieve?

So looking like sky have informed staff to play pass the buck game in the slim hope they can get this mess sorted before all the cancellation requests start flooding in. 

Which is what I Will be doing if this mess is not sorted in time for next weeks race., I will also be looking for a full refund on the sky sports package back dated to the last Grand PRIX 2021. I only watch F1 and only kept it as part of my package on the basis I could continue to watch the 2022 season leagaly before i knew the results 

[JonKermode]

I've found it and I'm now watching it. 

Unfortunately, it's the Channel 4 highlights and not the £80 a month service I'm paying for. 

This is utterly pathetic. I'm a day or two over my return period and disgusted by the quality of this service in respect of the F1 coverage. I'm willing to overlook a few technical issues with Glass, but being 8+ hours from a major sporting event and it not being available in my playlist is abysmal. Sky Q customers up and down the land watching on their hard drives. We're apparently not worthy of that honour.

[AJM1972]

Similar experience here. I added all showings to my playlist but no sign of P3 or Qualifying. What a pile of rubbish. 

[Beneiddowson82]

Anyone know what it was like last at the end of last season? I'm 3 days off renewing my sports subscription for another month and I'll jack it in and run a cable box for sky sports if this is the norm.