How do I keep my SkyStore purchases when I leave Sky?

[Alistair2]

I've purchased digital downloads from Sky. Can I get them off Q box onto PC or is there another way to keep them once my contract with Sky is up? As QBox belongs to Sky I can't see how I can otherwise 'own' the films I have bought.

[mike+simmonds]

Hi @Alistair2 

You just need to get in touch with the Skystore team on this link and ask them to convert your account to a Skystore only account 

Then you will have access to your purchased movies online or on the app after leaving Sky 

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

As @mike+simmonds. has said above your account needs to be changed to a Sky Store only one and once this has been done you will be able to play your films from here:

https://www.skystore.com/n/mlbm/my-library/my-movies

Or by installing the Sky Store app on a mobile device or using it on your TV if it has it built into it.