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This discussion topic is read only Discussion topic: High latency/ping on WiFi/Powerline throughout day

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This message was authored by: MK23

High latency/ping on WiFi/Powerline throughout day

Hi, 

 

I've been getting really high ping/latency on my ps5 on all online games recently, this started happening in the evenings at first but now it's happening during the day.

 

This happens on powerline adapters as well as WiFi and it's so frustrating. Usually rebooting the sky router fixes the issue and I have tried everything from switching adapters to switching Ethernet leads.

 

I moved my ps5 from my bedroom to my office room but they are right opposite each other on the same floor and I had 0 issues in that room so unsure why I'm getting such a big difference in connection quality. 

I currently have sky fttp 500 broadband 

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This message was authored by: jamesn123

Re: High latency/ping on WiFi/Powerline throughout day

Posted by a Superuser, not a Sky employee. Find out more

Hi @MK23 

We will need you to run the test via direct ethernet because powerline can suffer the same issues as WiFi sometimes. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: MUFFINTAST1C

Re: High latency/ping on WiFi/Powerline throughout day


@MK23 wrote:

Hi, 

 

I've been getting really high ping/latency on my ps5 on all online games recently, this started happening in the evenings at first but now it's happening during the day.

 

This happens on powerline adapters as well as WiFi and it's so frustrating. Usually rebooting the sky router fixes the issue and I have tried everything from switching adapters to switching Ethernet leads.

 

I moved my ps5 from my bedroom to my office room but they are right opposite each other on the same floor and I had 0 issues in that room so unsure why I'm getting such a big difference in connection quality. 

I currently have sky fttp 500 broadband 


Have you got gigabit powerline installed...? Usually the case in this is when you're running below gigabit powerlines...

This message was authored by: MUFFINTAST1C

Re: High latency/ping on WiFi/Powerline throughout day

I recommend these all the time: https://www.amazon.co.uk/NETGEAR-PLP1000-100UKS-Gigabit-Powerline-Adapter/dp/B01N3YCC7R/ref=sr_1_9?k... - Run this and never have problems on my Xbox One / PS5.

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This message was authored by: MK23

Re: High latency/ping on WiFi/Powerline throughout day

Hi, 

 

Yeah I have these here: TP-Link TL-PA717 KIT 1-Port Gigabit Powerline Starter Kit, Data Transfer Speed Up to 1000 Mbps, Ideal for HD/3D/4K Video Streaming and Online Gaming(for Wired Only), No Configuration Required https://www.amazon.co.uk/dp/B07G37DJ8R/ref=cm_sw_r_cp_api_glt_fabc_S30G8M30WYS2STF11RAW?_encoding=UT...

 

This message was authored by: MUFFINTAST1C

Re: High latency/ping on WiFi/Powerline throughout day


@MK23 wrote:

Hi, 

 

Yeah I have these here: TP-Link TL-PA717 KIT 1-Port Gigabit Powerline Starter Kit, Data Transfer Speed Up to 1000 Mbps, Ideal for HD/3D/4K Video Streaming and Online Gaming(for Wired Only), No Configuration Required https://www.amazon.co.uk/dp/B07G37DJ8R/ref=cm_sw_r_cp_api_glt_fabc_S30G8M30WYS2STF11RAW?_encoding=UT...

 


Maybe they're faulty, any other way of testing it w/o the PS5. If it's the same I assume they're faulty and need sending back and try the Netgear ones?

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