Hi my direct debit have failed for 2nd time. What can I do tne money is in the acvount on Friday

[Alora1]

Hi my direct debit have far gor 2nd time I know the money be in my account on Friday 

[Daniel0210 · Accepted solution]

@Alora1 

If your services are now restricted before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well.
Depending on your previous payment history you may be able to pay all but £25 which will then be added to your next bill (although this doesn’t apply for a Sky Mobile restriction). Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.
Once your payment has cleared and is in Sky’s account your services should be reinstated, although this may take longer if done over a weekend.
When your services are restricted any attempt at ringing Sky is likely to prompt you to pay what is owed first.

[Alora1]

Hi what number do I call to make a payment please  everytime I ring I'm on phone for ages 

[Daniel0210]

@Alora1 

Firstly you need to confirm that your Sky services are already restricted because if they are then any call to Sky will prompt you to pay. 

[Daniel0210]

@Alora1 

You need to answer the question then we can advise you. Your duplicate post has been removed as it would only get the same answers as this original thread.