0

This discussion topic is read only Discussion topic: billing

Reply
Avatar for christine882
Level 0 icon
What's this?
This message was authored by: christine882

Message posted on ‎15 Jun 2022 04:53 PM

billing

hi im due to pay my bill but wont have money in my account till next thursday will that be ok,i dont want to lose my internet?

Report post
Post 1 of 2
284 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎15 Jun 2022 04:56 PM

Re: billing

Posted by a Superuser, not a Sky employee. Find out more

@christine882 

If you normally pay by Direct Debit and it fails on the normal due date, Sky will try again 10 calendar days later. If that also fails an automated process starts whereby your services start being restricted. Be aware that we’ve been told that Skys Customer Service agents can’t stop that automated process.
We’ve also been told Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 2
281 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply