0

This discussion topic is read only Discussion topic: Channels freezing during ads

Reply
Avatar for Willielog
Level 1 icon
What's this?
This message was authored by: Willielog

Message posted on ‎07 Feb 2022 07:33 PM

Channels freezing during ads

On certain channels especially quest the screen freezes during ads

Report post
Post 1 of 2
496 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎07 Feb 2022 07:55 PM

Re: Channels freezing during ads

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
490 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply