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Discussion topic: Changes to the Sky TV guide - December 2020

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@KarenBIreland 

 

Perhaps worth considering that playing music stations which don't have broadcast licences in Eire to customers (as opposed to domestic use) might risk other legal complications: maybe worth checking with IMRO.

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Changes to the Sky TV guide - December 2020


@plymouthbloke wrote:

This thread is like Groundhog Day 😂


This thread is like Groundhog Day 😂

This message was authored by Emsie85 This message was authored by: Emsie85

Re: Changes to the Sky TV guide - December 2020

Actually Mark No. I agree with @P-Tnov. Our contracts are with Sky and we pay Sky  (quite a bit) not the channel owners. We shouldnt have to go searching for information about why our package is changing. 

This message was authored by rscott This message was authored by: rscott

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Emsie85 wrote:

Actually Mark No. I agree with @P-Tnov. Our contracts are with Sky and we pay Sky  (quite a bit) not the channel owners. We shouldnt have to go searching for information about why our package is changing. 


Your contract with Sky is clear that these channels weren't part of the package - https://helpforum.sky.com/t5/What-s-On/Changes-to-the-Sky-TV-guide-December-2020/m-p/3547209/highlig...

This message was authored by Emsie85 This message was authored by: Emsie85

Re: Changes to the Sky TV guide - December 2020

OK Oracle, so what channels do we actually pay for??  we pay more for our sky packages in Ireland compared to UK but we get a lot less. Even the VIP rewards for us are aimed at UK.

 

People here are just annoyed that in all the marketing crap we get sent from SKY each month they couldnt just let us know by sending us an email or something. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Emsie85 wrote:

OK Oracle, so what channels do we actually pay for?? 


I assume you know what channels you get in your package. The ones you pay for are those that are not free to air. Pretty sure you'll find the free to air channels listed on sky.com or they're certainly freely available to find via a google search. 

This message was authored by Emsie85 This message was authored by: Emsie85

Re: Changes to the Sky TV guide - December 2020

I pay for a full package and the amount of channels on it goes down and down each year.  i havent had an updated contract with channel listings since Sky moved me onto the new package following a sky q upgrade (which was messed up several times). anways with the amount we pay for any changes to our guide should be notified to us directly. its called basic customer service.

This message was authored by Mark39 This message was authored by: Mark39

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Emsie85 wrote:

I pay for a full package and the amount of channels on it goes down and down each year. 


If your package no longer gives you value for money the obvious thing to do is cancel.

This message was authored by Mark39 This message was authored by: Mark39

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@Emsie85 wrote:

I pay for a full package and the amount of channels on it goes down and down each year.


If it no longer gives you value for money, it may be time to cancel.

This message was authored by xenon81 This message was authored by: xenon81

Re: Changes to the Sky TV guide - December 2020

It is surprising how many people don't seem to know what they're paying for. Every channel that has been removed in Ireland was free and not part of any Sky subscription package. If you only had Sky to listen to UK radio stations or music video channels than you've been throwing money down the drain.

 

Yes it's a shame that these channels have been removed in Ireland due to political decisions in the UK but they are still broadcasting and  can be manually tuned back in.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changes to the Sky TV guide - December 2020

Posted by a Superuser, not a Sky employee. Find out more

@xenon81 wrote:

It is surprising how many people don't seem to know what they're paying for.


People generally think everything 'on a Sky box' must be Sky.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by Gedge808 This message was authored by: Gedge808

Re: Changes to the Sky TV guide - December 2020

@TimmyBGood  Most people are with Sky along time and all these channels were advertised as part of the package, you'll find sky don't do that anymore in fact if you list the channels sky offer it's a very poor package compared to some of its rivals

This message was authored by plymouthbloke This message was authored by: plymouthbloke

Re: Changes to the Sky TV guide - December 2020

Remember quite a few channels have gone from Pay-TV to Free-to-Air as well over the years, such as Dave, Yesterday, Really, Home, DMAX, The Box, Sky Arts, CNBC, Bloomberg.... I could go on....

This message was authored by plymouthbloke This message was authored by: plymouthbloke

Re: Changes to the Sky TV guide - December 2020

Heads up - more channels are being removed in the coming weeks and these apply in both the UK and Ireland.....

 

5th January 

 

mytv - Channel 190 (FTA)

Abu Dhabi TV - Channel 796 (FTA)

Record TV HD - Channel 792 (FTA)

 

6th January

 

Discovery Home and Health - Channel 178 (Sky Pack)

Discovery Shed - Channel 192 (Sky Pack)

Sky Cinema Five Star Movies - Channel 307 (Sky Cinema Pack) *

UCB Ireland (radio) - Channel 0214


* Was Sky Cinema Disney until 31st December - Sky Cinema Premiere +1 relaunches on Channel 312

 

So three "Free to Air" channels, two Sky base pack channels, one radio channel and one Sky Premium Channel closing.....

This message was authored by JOCDub This message was authored by: JOCDub

Re: Changes to the Sky TV guide - December 2020

Thanks to those who have provided information on this thread. What has yet to be answered is why Sky has not communicated with customers in any way - We are not customers of the individual stations, we are customers of Sky......good customer service would be to keep us informed.......pretty poor form... 

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