Cancelling Sky

[Anonymous]

I have been with sky for a long time. Not liking sky Q and I am out of contract. What is the best way to give 31 days notice?! Is it by  letter, chat or phone. Any advice would be appreciated.

[Daniel0210]

@Anonymous You can’t cancel all or part of your subscription on this forum. You need to contact Sky Customer Services. You can ring or try the messaging service. This link will probably help you. https://www.sky.com/help/articles/cancel-sky-tv#still-need-hand 

[caesarome]

I would say phoning or if it is available the messaging service would be the best ways to give your required notice @Anonymous .

[Anonymous]

Many thanks for replies. I did manage to speak to a customer service advisor. She left me in no hesitation to put my cancellation notice in. 

[TechmanagerMal]

---

@Anonymous wrote:

Many thanks for replies. I did manage to speak to a customer service advisor. She left me in no hesitation to put my cancellation notice in. 

---

• How about Sky Glass?

[Fiona.B]

Moving country, been trying to cancel my sky subscroption for nearly a month.. no direct number to contact them and i left message when asked to (automated service). I am leaving on Friday 15th..  I have no idea if its cancelled.. can anyone give me a direct number becuase when I go through and get to the contcat page after ssaying my query has not been answered, there are no contact details, blank page. 

I dont want to cancel my DD but I will becuase well, my account  will be closing. 

[Daniel0210]

@Fiona.B You can ring or try the messaging service. This link will probably help you. https://www.sky.com/help/articles/cancel-sky-tv#still-need-hand 

Please note cancelling early whilst in your minimum term might incur early termination fees https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early#need-a-hand

[caesarome]

There are a few ways to do this including using a messaging service as you can see via the Yes button at the bottom of this page:

https://www.sky.com/help/articles/cancel-sky-tv

So select "Yes I still need help".

[Fiona.B]

I have gone through all those links.. there is only a blank contact page at the end of it.. worst company to contact. 

[Daniel0210]

@Fiona.B 

To contact Sky, if you have Sky Mobile or Sky Talk you can ring for free by dialling 150, otherwise you can contact Sky through this link. The ‘Need More Help’ at the bottom of the page will provide a 0333 phone number.
https://www.sky.com/help/home 
If you are in Ireland, in the very bottom right corner of the link change the flag to the ROI to obtain the relevant 0818 number.
Stay on the line, don’t hang up if prompted to and if asked reason for call say ‘technical’. Apparently the best times to ring are just after 7am or about 9pm when the lines are sometimes a bit quieter.

[GD1]

@Fiona.B  It's not blank https://www.sky.com/help/articles/cancel-sky-tv#contact-leave  displays Message Us, Call Us, Mail Us & Write To Us options.  you need to click the blue boxes against each option.

[caesarome]

If the link I posted isn't working for you then try clearing your browser cache then reload the page or try a different browser or device as it is working fine for me.

[Fiona.B]

Everytime I pick the irish flag.. the contact page goes blank

[Mark39]

@Fiona.B try here:

https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

[lewey13]

Hi I'm moving from Ireland to the UK and wish to keep my sky q can I take the equipment with me or do I cancel and return it and then become a new customer in the uk but I will loose my vip status or is that not the case.