Can’t recieve calls on both my sky mobiles

[CyprusClara]

Do we have an update? When can we expect this problem to be resolved? 

[Silv77]

I can’t receive calls either. Not acceptable, too many issues.

[Daniel0210]

@CyprusClara 
Community staff will edit the post currently marked as the answer with any significant updates. 

[MandM]

Not impressed as this happened not long ago too.  

[JPry]

I've toured to do all the steps, spent cap etc. Can't make a call. Data is fine. Registering g network etc etc. Both my wife's account and mine are not working. Can't call each other, sky cc or home??

[SimbaRaffi]

Can't receive incoming calls

[david+mather]

I can't receive calls on my sky mobile but I can make calls to other phones 

[KTL21]

Thank you!

[MollyG]

Please help! Been on Sky Mobile now for over three years and never had this problem before.

Since last night, whenever anybody tries to call my phone they can't get through.

it either rings engaged or says "This number is unable to take your call.

I've tried turning it off and on again, resetting network connections, toggling airplane mode and all those usual solutions but it just won't work.

I'm on an iPhone 7 Plus.

Thanks for any help. It's driving me mad!

[Daniel0210]

@david+mather @MollyG @SimbaRaffi 

Your posts have been merged into this main thread. Community staff will edit the post currently marked as the answer with any significant updates.

[Suparoofer]

Do we get a reduced bill then for all the calls we've missed from potential customers? 😡

[Ashlea51]

This is still an issue in central Scotland also. My mum can't receive or make calls to other networks. It's so annoying, it's constant problems 

[GD1]

@Suparoofer  As customers we can't say but I suspect now, more likely it will be free data like last time.

[SimbaRaffi]

This has gone on for hours now. Really not good enough. Can we have an update on when we can expect to be able to receive incoming calls. 

[mark9660]

@GD1 Not much use to me as I never use all my data. Money off is the only acceptable compensation. Anything else would be a fudge and doesn't recognise the inconvenience caused.