Can’t recieve calls on both my sky mobiles

[Burnett1989]

Apprently being told to keep an eye on a certain post thats markedd answered and it will be updated however has not been updated since 02:09 today. Really not good enough considering this all happened a matter of weeks ago now and we recieved free data for a weekend by way of an apology. So frustrating

[GD1]

@mark9660  Well unfortunately as a customer like you I have no say on what they offer so if that is the case you'd need to raise a complaint if you feel what they offer isn't acceptable.

[Daniel0210]

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@SimbaRaffi wrote:

Can we have an update on when we can expect to be able to receive incoming calls. 

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@SimbaRaffi 

I've already replied to your first post re that. 

[SteveGray68]

I am constantly being contacted via email/whatsapp from friends and family  saying that they cannot call me.

I have checked the coverage tracker, which says its fine, switched the phone on and off, updated it and all the so-called help function suggests but i have 1 or 2 bars at best sometimes none and no 3g or 4g signal, if this carries on i will be moving to another provider. My wife's Three phone works perfectly.

[Suparoofer]

A reduction in our bills is always welcome, however it would need to be approved from the top, and as so many customers are affected, it would cost quite a lot, which is why I assume they throw free data at us

[GD1]

@SteveGray68  I have merged your post to this existing thread that is discussing the issue, please see the post marked as answer for the latest update.

[Christine+AC]

Same here no incoming calls all day , just can get out but not recieve 

[Gem05]

Yet again my sky mobile is playing up, this is not good as I need this for work and nobody can get hold of me. Is there a problem again?

[maiser]

This is getting ridiculous. A few weeks ago I had problems for about a week and now this. Time for a change of network I think. 

[Daniel0210]

@Gem05 
Yes there are. Community staff will edit the post currently marked as the answer with any significant updates.

[Paulas1965]

Yest again issues with sky mobile, I am unable to receive any incoming calls, calls just drop, how long is this issue going to go on for. Certainly won't be renewing my contract this time, getting ridiculous now.

[GD1]

@Paulas1965   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

[HPbannana]

I don't need more data! I need my phone to work and believe we should be compensated via our bills for these ongoing problems!  So frustrating specially as not just a one-off momentary blip 😡

[GD1]

@HPbannana  You're only complaining to other customers in the forum, there is nothing we can do about the issue or what compensation is provided.

[Lissy87]

Mine seems to be working now so just thought I'd let everyone know. Cancelled everything though moving forwards. So fed up with the issues.