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This discussion topic is read only Discussion topic: Can’t connect my Sky Q to my Vodafone Mobile WiFi which is located in my caravan.

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Message posted on ‎10 Sep 2021 09:06 AM

Can’t connect my Sky Q to my Vodafone Mobile WiFi which is located in my caravan.

I have Sky Q at home and I enjoy it so much I installed it into my holiday lodge / static caravan. There are 52 mobile homes on site and we are all sharing a community WiFi system, which comes and goes and does not work for download or catch up which is one of the enjoyable things about Sky Q. I have since signed up to Vodafone Mobile Wifi and from settings the Sky Q picks it up, the signal from the mobile box is showing strong but when I try to connect using my given password from the box Sky Q tells me it is the wrong password and to recheck and confirm. I have tried this several times now with no luck. Any suggestions please as I really do enjoy and miss my Sky Q every weekend I am away from home. Thank you. 

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Message posted on ‎10 Sep 2021 09:08 AM

Re: Can’t connect my Sky Q to my Vodafone Mobile WiFi which is located in my caravan.

Posted by a Superuser, not a Sky employee. Find out more

@Bobbysgirl  Is this on a seperate account, or are you moving the Q box to the Mobile Home?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Bobbysgirl

Message posted on ‎12 Sep 2021 11:44 AM

Re: Can’t connect my Sky Q to my Vodafone Mobile WiFi which is located in my caravan.

Hi

It is a second Sky Q account we signed up to specifically for our caravan.

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