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Discussion topic: Broadband Problems 19/9

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This message was authored by KHO1 This message was authored by: KHO1

My broadband has been down for more than 24 hours now

As captioned. My broadband has been down many times since the start of my contract and this time is the longest it's been out. I have tried everything suggested by your diagnostic help. How do I get my broadband back on please?

 

Thank you.

This message was authored by KHO1 This message was authored by: KHO1

Re: My broadband has been down for more than 24 hours now

I live in London E15

This message was authored by kat+1987 This message was authored by: kat+1987

Re: No internet connection since yesterday the 19th Sept’23 from 11.25pm

mine went off around 10.15 didnt come back on till middle of the night, all working fine the next morning, im from Northern Ireland 

This message was authored by Emma83x This message was authored by: Emma83x

Re: No internet connection since yesterday the 19th Sept’23 from 11.25pm

Same and no incoming/outgoing calls, worse customer service ever experienced, still unable to speak to someone to review over charges being billed on landline when I pay extra for anytime calls..... ridiculous 

This message was authored by EandA126 This message was authored by: EandA126

Re: No broadband issues

@jamesn123 it says outage in my area now!

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