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This discussion topic is read only Discussion topic: Broadband Problems 19/9

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This message was authored by: Solcorvus

Re: Broadband disconnected??

Its the DNS server - if you change your device to the google public DNS temporarily it will work.

Set your primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4.

To do this search the net for details on what to do for whatever device you need to do it on.

This message was authored by: Nikxw

Re: Broadband disconnected??

Off in Blairgowrie Scotland 

This message was authored by: Pandpoe

Re: Broadband down again

Yep, its down in London E14 as well....

This message was authored by: PaulineHP

Re: Broadband down again

It is down for us too in Bracknell, RG42. 
Hope this is resolved soon, especially as we are a family that works from home!

This message was authored by: Si476

Re: Broadband down again

Anyone remember the username and password for the router? It tends to be the same 

This message was authored by: RayCharlesG

Re: Broadband down again

My broadband is down as well, it is really annoying as I was in the middle of relaxing and watching a film. Interestingly, I bet as customers we won't get a loss of service refund from Sky!  😡😡😡

This message was authored by: AlfieTaylor

Re: Broadband not working again Tenby Pembrokeshire.

Maidstone town centre NO broadband!! All lights green apart from voice is orange?? Yet still nothing..... What the hell is going on??

This message was authored by: J0anne4Godfrey

Sky broadband has gone down, 3 lights green voice orange, despite resetting twice..

Sky broadband has gone down, 3 lights green voice orange, has been working intermittently and now down completely.

This message was authored by: Spet993

Re: Broadband down again

TA23 broadband down why is it sooo hard to report the outage? 

This message was authored by: Whitt82

Re: Broadband disconnected??

Same here in Castleford, West Yorkshire WF10 

 

This message was authored by: Lalith

Re: Broadband disconnected??

Not sure how long it would take for them to fix

 

This message was authored by: Debrapnk

No broadband

Broadband not working 

This message was authored by: MikeSweeting

Re: My broadband is not working

Broadband also down for the last hour - Leeds. Can't turn off all my Alexa lights!!

This message was authored by: Jono001

Re: Voice light staying orange

I have reset mine but got green orange green and no voice light at all. Not ideal 

This message was authored by: MartinLondon1977

Re: Broadband disconnected??

Same in Hayes, UB4. The WiFi dropped around 10.30 for me too.

 

Judging by the number of replies all over the country that this is clearly a major outage.

 

We have FTTP, my dad's careline is giving out audible alerts saying that he is disconnected - he just happens to be in hospital at the moment!

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