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Discussion topic: Broadband Problems 19/9
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Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband disconnected??
Its the DNS server - if you change your device to the google public DNS temporarily it will work.
Set your primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4.
To do this search the net for details on what to do for whatever device you need to do it on.
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband disconnected??
Off in Blairgowrie Scotland
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband down again
Yep, its down in London E14 as well....
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband down again
It is down for us too in Bracknell, RG42.
Hope this is resolved soon, especially as we are a family that works from home!
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband down again
Anyone remember the username and password for the router? It tends to be the same
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband down again
My broadband is down as well, it is really annoying as I was in the middle of relaxing and watching a film. Interestingly, I bet as customers we won't get a loss of service refund from Sky! 😡😡😡
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband not working again Tenby Pembrokeshire.
Maidstone town centre NO broadband!! All lights green apart from voice is orange?? Yet still nothing..... What the hell is going on??
Message posted on 19 Sep 2023 11:24 PM
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Sky broadband has gone down, 3 lights green voice orange, despite resetting twice..
Sky broadband has gone down, 3 lights green voice orange, has been working intermittently and now down completely.
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband down again
TA23 broadband down why is it sooo hard to report the outage?
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband disconnected??
Same here in Castleford, West Yorkshire WF10
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband disconnected??
Not sure how long it would take for them to fix
Message posted on 19 Sep 2023 11:24 PM
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No broadband
Broadband not working
Message posted on 19 Sep 2023 11:24 PM
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Re: My broadband is not working
Broadband also down for the last hour - Leeds. Can't turn off all my Alexa lights!!
Message posted on 19 Sep 2023 11:24 PM
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Re: Voice light staying orange
I have reset mine but got green orange green and no voice light at all. Not ideal
Message posted on 19 Sep 2023 11:24 PM
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Re: Broadband disconnected??
Same in Hayes, UB4. The WiFi dropped around 10.30 for me too.
Judging by the number of replies all over the country that this is clearly a major outage.
We have FTTP, my dad's careline is giving out audible alerts saying that he is disconnected - he just happens to be in hospital at the moment!
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