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Talktime
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Box Office

‎25 Jun 2021 07:37 PM

Grandson ordered a programme for£14.95 before I could stop him. I cancelled the download while in progress but was messaged that I will still be billed. What can be done about this situation

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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Box Office

‎25 Jun 2021 07:42 PM

Posted by a Superuser, not a Sky employee. Find out more

Nothing here, I'm afraid. You could try speaking directly to Sky, but they may not be willing to refund it.

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caesarome
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Re: Box Office

‎25 Jun 2021 07:43 PM

Posted by a Superuser, not a Sky employee. Find out more

@Talktime 

You would need to contact Sky Store support about this, there are a few ways to do this as you can see here:

 

https://www.skystore.com/help/contact-us

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