The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
30 Aug 2022 10:22 PM
Just a quick question, if I have credit on my bill does that mean that I don't owe any money if that makes sense
thank you in advance
31 Aug 2022 06:36 AM
Posted by a Superuser, not a Sky employee. Find out moreThen you have £10.34 credit and that will be used to part pay your next bill.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
30 Aug 2022 10:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Shannon24 wrote:
if I have credit on my bill does that mean that I don't owe any money
It does mean you don't owe any money if the credit is enough to pay the bill in full. So if your bill is £50 and the credit is £50 then the credit will be used to pay it. If there is more credit than what your bill is then the remaining credit will be used on the following months bill. If the credit isn't enough to pay the bill then while it will still be used against it you would have to pay the rest of it via your usual method.
30 Aug 2022 11:09 PM
On my bill it says -10.34 credit?
31 Aug 2022 06:36 AM
Posted by a Superuser, not a Sky employee. Find out moreThen you have £10.34 credit and that will be used to part pay your next bill.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.