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Discussion topic: BST TIME CHANGE PLEASE READ!!!

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This message was authored by inchlea2014 This message was authored by: inchlea2014

Re: My sky clock is showing wrong time

Haha was totally the same ! @Daniele0210

This message was authored by Tizme This message was authored by: Tizme

Re: BST TIME CHANGE PLEASE READ!!!

So it's just after 11p.m on Tues 2nd, and according to my Skybox it's Wednesday. Nearly three days and they still can't put it right. Maybe leave it, guys - end of March it will be right again. Sky+ customers are obviously low priority

This message was authored by Steve+K1311 This message was authored by: Steve+K1311

Re: BST TIME CHANGE PLEASE READ!!!

There are better things to get upset about than this.  It's far more amusing than any imagined problem.  Just slightly irritating.  I can assure you that the sun will still rise tomorrow

This message was authored by Glenny This message was authored by: Glenny

Re: BST TIME CHANGE PLEASE READ!!!

After the clocks changed in March, the timings on my recorded programmes were an hour out.  So, if I had recorded something at 8.00 it showed as having been recorded at 9.00.  However, when the clocks went back last Sunday, the timings on my recorded programmes reverted to their correct recorded times.  Most weird!  Anyway, am wondering whether this software fix will mean that this correction will be reversed!  See what happens on magic Thursday.  I am no conspiracy theorist, but did cross my mind that Sky software may have been hacked.  Just a thought .................

This message was authored by rscott This message was authored by: rscott

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@Tizme wrote:

So it's just after 11p.m on Tues 2nd, and according to my Skybox it's Wednesday. Nearly three days and they still can't put it right. Maybe leave it, guys - end of March it will be right again. Sky+ customers are obviously low priority


They have fixed it - details are in the second post on this thread and on Sky's status page.

This message was authored by DME This message was authored by: DME

Re: BST TIME CHANGE PLEASE READ!!!

It's now Wednesday and still not fixed - software has not updated to R024.092.10.00P still showing RO23.092.08.00P   How can it be so hard to fix this??

This message was authored by Mark39 This message was authored by: Mark39

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@DME wrote:

It's now Wednesday and still not fixed - software has not updated to R024.092.10.00P still showing RO23.092.08.00P   How can it be so hard to fix this??


Sky said by Thursday, not Wednesday, so it's still on schedule

 

If you don't want to wait for it to complete automatically, force the update yourself.

This message was authored by StephenSky This message was authored by: StephenSky

Re: BST TIME CHANGE PLEASE READ!!!


@Mark39 wrote:

Sky said by Thursday, not Wednesday, so it's still on schedule

 

. If you don't want to wait for it to complete automatically, force the update yourself.


Unfortunately, this is now a 47 page thread, so you'll be lucky if new posters read the latest post, never mind spend a minute getting the already published answer! LOL Most young'uns whose sole info cupboard is social media, have the attention span of a gnat 😂

This message was authored by Cortina72 This message was authored by: Cortina72

Re: BST TIME CHANGE PLEASE READ!!!

My clock has updated and is now showing the correct time. It must've updated overnight but hey guys it's no big deal. It'll correct itself . Pretty sure nothing sinister behind it as some people have suggested 

This message was authored by safc1957 This message was authored by: safc1957

Re: BST TIME CHANGE PLEASE READ!!!

My clock is correct but I am still on a software update beginning R020 ?

 

Will I get the update ( Ro24 ) automatically or will I have to update it myself...anyone know pls.

This message was authored by rscott This message was authored by: rscott

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@safc1957 wrote:

My clock is correct but I am still on a software update beginning R020 ?

 

Will I get the update ( Ro24 ) automatically or will I have to update it myself...anyone know pls.


Which model of Sky+HD box do you have?

This message was authored by StephenSky This message was authored by: StephenSky

Re: BST TIME CHANGE PLEASE READ!!!


@safc1957 wrote:

My clock is correct but I am still on a software update beginning R020 ?

 

Will I get the update ( Ro24 ) automatically or will I have to update it myself...anyone know pls.


Yes, everyine knows, but to sve you the trouble of actually searchng for the answer, read this...

https://helpforum.sky.com/t5/Sky/BST-TIME-CHANGE-PLEASE-READ/m-p/3820819#M126504

This message was authored by safc1957 This message was authored by: safc1957

Re: BST TIME CHANGE PLEASE READ!!!

I am aware of what has been going on..I first posted in this thread on page 6...and Ive seen the manual details...BUT..thats NOT what I asked is it??

So I'll try again..even tho my clock is correct will I get the automatic update or not ?? Is the update only for those boxes which currently have the one hour difference ( which mine doesn't )

This message was authored by Mark39 This message was authored by: Mark39

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@rscott wrote:

@safc1957 wrote:

My clock is correct but I am still on a software update beginning R020 ?

 

Will I get the update ( Ro24 ) automatically or will I have to update it myself...anyone know pls.


Which model of Sky+HD box do you have?


@safc1957 from memory I think you can find it from Services >Settings >Details. Not all models had the clock issue.

This message was authored by safc1957 This message was authored by: safc1957

Re: BST TIME CHANGE PLEASE READ!!!

My model number is   R020.088.33.00P

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