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This discussion topic is read only This discussion topic has been answered Discussion topic: BST TIME CHANGE PLEASE READ!!!

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This message was authored by: Coffeegirls

Re: BST TIME CHANGE PLEASE READ!!!

Why on earth doesn't Sky post an on screen message when something like this happens?

This message was authored by: caesarome

Re: British summertime has ended!!

Posted by a Superuser, not a Sky employee. Find out more

@rscott wrote:
Sky have responded on twitter and on this forum that they're aware of it and working on a fix.

And this is on the status page:

 

https://www.sky.com/help/servicestatus/your-services/tv

 

We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide menu this morning following the overnight seasonal clock change. We are investigating how to correct this. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing VOD appear to be working correctly.

 

 

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This message was authored by: Stevie635

Re: BST TIME CHANGE PLEASE READ!!!

The sky tech guy who usually changes the time phoned in sick

This message was authored by: MarcLiverpool

Re: BST TIME CHANGE PLEASE READ!!!

Are recording programmes going to be affected by the sky boxes not resetting back an hour because all the programme listings are an hour wrong? Why is there no way of manually being able to reset time on the sky box yourself? I thought it was an automatic thing?!

This message was authored by: MarcLiverpool

Re: EPG SKY+HD Time never went back with clocks

Did that resolve the issue?

This message was authored by: MarcLiverpool

Re: Time is showing wrong on sky

Until sky fix the issue I should imagine it's going to cause some problems with recordings.

This message was authored by: Juneval

Re: BST TIME CHANGE PLEASE READ!!!

All our progammes are showing at the British summer time settings as this time change has not happened. Very annoying.

This message was authored by: rscott

Re: Time is showing wrong on sky

Posted by a Superuser, not a Sky employee. Find out more

@MarcLiverpool wrote:

Until sky fix the issue I should imagine it's going to cause some problems with recordings.


Why would you think that when Sky gave already confirmed on their status page and in Twitter that it doesn't.

This message was authored by: MarcLiverpool

Re: Box has not switched time to GMT

They will have to wait a missing hour for subscribers though, infinity.

This message was authored by: MarcLiverpool

Re: How do I change the clock on sky+remote

You can't, it's usually done automatically but sky have an issue with this and are supposed to be sorting it out.

This message was authored by: jockney1

Re: How do I change the clock on sky+remote

Sky useless

This message was authored by: caesarome

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@MarcLiverpool wrote:

Are recording programmes going to be affected by the sky boxes not resetting back an hour


No as stated previously your future recordings will start on time.

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This message was authored by: Thewhiteball

Re: BST TIME CHANGE PLEASE READ!!!

Why has it not updated today when it always has done before on these very same boxes.

This message was authored by: Anonymous

Re: BST TIME CHANGE PLEASE READ!!!

Of course FUTURE recordings will not work - they will start an hour earlier than planned

Come  on Sky - FIX THIS ISSUE

For "Some Sky HD customers" read "ALL Sky HD customers"

This message was authored by: rscott

Re: BST TIME CHANGE PLEASE READ!!!

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

Of course FUTURE recordings will not work - they will start an hour earlier than planned

Come  on Sky - FIX THIS ISSUE

For "Some Sky HD customers" read "ALL Sky HD customers"


Have you actually tried setting a recording? Sky have confirmed it works as normal.

 

It also doesn't affect certain older Sky+HD and Sky+ boxes.

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