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Discussion topic: BST TIME CHANGE PLEASE READ!!!
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Message posted on 31 Oct 2021 10:32 AM
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Re: Time is showing wrong on sky
Sky Services showing correct time but not on normal planner
Message posted on 31 Oct 2021 10:43 AM
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How do I change the clock on sky+remote
How do I change the clock on my sky + remote control
Message posted on 31 Oct 2021 10:45 AM
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Re: How do I change the clock on sky+remote
@baberuthx wrote:How do I change the clock on my sky + remote control
You can't, if you take a few minutes to read the forum there are numerous posts about the incorrect time on the Sky + boxes.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 31 Oct 2021 10:51 AM
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Re: Box has not switched time to GMT
First, thanks to all fellow customers for sharing updates. It's a bit sad that we have to rely on each other to know what is going on. Second, this seems to be another indication of a deterioration in service from Sky. An update like this should have been a no brainer. I don't recall this ever happening in the 9 years I've been with Sky.
It makes me wonder what is going on with them. In addition to this, has anyone noticed that what's available on Catch Up isn't updated in a timely manner - if at all? Seeing as they stopped the 'Coming Soon' feature, you'd think they would stay on top of that. But no. I'm surprised and disappointed that Sky doesn't seem to care about the customer experience the way they used to.
Message posted on 31 Oct 2021 10:52 AM
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Re: Box has not switched time to GMT
You can call sky on 151 if you have your phone line with them,choose option 'thinking of leaving sky' otherwise you will never get to speak to a human! However they are aware of the problem and are trying to resolve it, recordings will be effected though
Message posted on 31 Oct 2021 10:55 AM
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Time changing
Sky are aware of the time change problems they are trying to resolve it, recordings will be effected
Message posted on 31 Oct 2021 11:00 AM
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On-screen TV Listings
The on-screen display is still on BST!
Message posted on 31 Oct 2021 11:00 AM
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Re: BST TIME CHANGE PLEASE READ!!!
Last updated hours ago. Any news since as to when we can expect problem to be solved?
Message posted on 31 Oct 2021 11:04 AM
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British summertime has ended!!
Any danger of you guys changing the time on my Sky+ box?? Can I do it manually?
I fully appreciate that this a a relatively new thing but if I miss my recording of the rugby I will go bat **bleep** and with hold some of my next payment. YOU HAVE BEEN WARNED!!
Message posted on 31 Oct 2021 11:07 AM
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Re: British summertime has ended!!
@Rob+Sole wrote:Any danger of you guys changing the time on my Sky+ box?? Can I do it manually?
I fully appreciate that this a a relatively new thing but if I miss my recording of the rugby I will go bat **bleep** and with hold some of my next payment. YOU HAVE BEEN WARNED!!
Have you read any of the other posts? Sky are aware of this.
You are not talking to Sky , nor do they respond to threats of witholding payment, doing so will just get your services restricted, then you have no TV at all.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 31 Oct 2021 11:15 AM
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Re: BST TIME CHANGE PLEASE READ!!!
Hi, my sky Hd+ box has not changed with BST. I've reset it and it's still not changed. Why is this?
Message posted on 31 Oct 2021 11:18 AM
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Re: BST TIME CHANGE PLEASE READ!!!
I have 3 sky+ boxes. One is fine the other 2 not!!!
Message posted on 31 Oct 2021 11:19 AM
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Re: British summertime has ended!!
Message posted on 31 Oct 2021 11:21 AM
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Why have the clocks not gone back on Sky + last night I've been on the phone for 45 minutes already
Why have the clocks not gone back on Sky + last night?
I've been on the phone for 45 minutes already and being shuttled around from agent to agent
Message posted on 31 Oct 2021 11:22 AM
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Re: Why have the clocks not gone back on Sky + last night I've been on the phone for 45 minutes alr
@Arnovitch Have you read all the other posts here?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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