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Discussion topic: why has my package changed and price increased?

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This message was authored by: smg2

why has my package changed and price increased?

Why has my package changed without notification and the price increased?

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This message was authored by: Mark39

Re: why has my package changed and price increased?

Posted by a Superuser, not a Sky employee. Find out more

How has it changed?

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This message was authored by: smg2

Re: why has my package changed and price increased?

Gone from£80 to £95 per month. No email notification. Why not??

gone from sky signature

sky sports complete inc sky sports+
sky sports hd

sky hd

multiscreen

 

to just last 3 

why no notification??

This message was authored by: Mark39

Re: why has my package changed and price increased?

Posted by a Superuser, not a Sky employee. Find out more

Sounds like discounts may have expired. Sky notify you when you sign up to a deal how long the discounts last. They don't send reminders.

This message was authored by: Daniel0210

Re: why has my package changed and price increased?

Posted by a Superuser, not a Sky employee. Find out more

@smg2 
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
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This message was authored by: Evanjames170511

Re: why has my package changed and price increased?

Same here , discounts don't run out until November 2025 , it looks like signature has gone up from £22 -£28.50 with discount £22-£26.50 that's nearly a 25% increase 

 

Netflix has gone up £7-£9.49 ( discount included ) again that's  over 30%  increase in price,  way above inflation  

This message was authored by: Mark39

Re: why has my package changed and price increased?

Posted by a Superuser, not a Sky employee. Find out more

@Evanjames170511 the annual price increase is from 1 April. Are you looking at a future bill? 

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