Discussion topic: why has my package changed and price increased?
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Message posted on 12 Jan 2025 03:23 PM
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why has my package changed and price increased?
Why has my package changed without notification and the price increased?
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Message posted on 12 Jan 2025 03:27 PM
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Re: why has my package changed and price increased?
How has it changed?
Message posted on 12 Jan 2025 04:41 PM
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Re: why has my package changed and price increased?
Gone from£80 to £95 per month. No email notification. Why not??
gone from sky signature
sky sports complete inc sky sports+
sky sports hd
sky hd
multiscreen
to just last 3
why no notification??
Message posted on 12 Jan 2025 04:52 PM
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Re: why has my package changed and price increased?
Sounds like discounts may have expired. Sky notify you when you sign up to a deal how long the discounts last. They don't send reminders.
Message posted on 12 Jan 2025 04:53 PM
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Re: why has my package changed and price increased?
@smg2
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 04 Feb 2025 01:37 PM
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Re: why has my package changed and price increased?
Same here , discounts don't run out until November 2025 , it looks like signature has gone up from £22 -£28.50 with discount £22-£26.50 that's nearly a 25% increase
Netflix has gone up £7-£9.49 ( discount included ) again that's over 30% increase in price, way above inflation
Message posted on 04 Feb 2025 01:44 PM
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Re: why has my package changed and price increased?
@Evanjames170511 the annual price increase is from 1 April. Are you looking at a future bill?
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