@Ranj10 Sky can only switch your broadband using the One Touch Switch, when you ordered with Sky did you tell them who you were transferring from? If so it's unlikely they would not have used OTS.
However it should be noted any TV service you have with VM isn't part of that and you woukld need to cancel that part yourself with them.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
