@MariaIqbal Your post has been moved from the email forum as by posting there you are not actually emailing Sky, that section is for Sky/Yahoo email account issues.
You should also be able to update your card details by logging into your MySky app or online https://www.sky.com/bill
You can't update your payment details through a public forum.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
