hidden superfast activation fee??

[lanasd]

Hi,

I joined with Sky in store and was reassured that there were no hidden costs or setup fees that I had to worry about. I'm now seeing a "superfast activation fee" on my bill that is discounted from £50 to £30. I'm not sure what's going on? The person I spoke to in store told me there was nothing like that to worry about so now I'm confused and don't want to pay the £30 I wasn't told about. Any help would be appreciated.

[Mark39]

You could raise a complaint: https://www.sky.com/help/articles/how-to-make-a-complaint