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Discussion topic: credit on account

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This message was authored by: b4u2

credit on account

Hi, credit was added onto my sky account on the 12th, which was exactly 1 week ago, but it's not reflecting on my account and not showing up at all. Does anyone know why that may be? Has it got to do with billing cycles or something of that sort?

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This message was authored by: caesarome

Re: credit on account

Posted by a Superuser, not a Sky employee. Find out more

If credit was added to your account then  it might not show on your next bill if it is due to be paid in the next 14 days or less so if this is the case it should appear on the following months bill.

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