Discussion topic: Bill paid but won't re instate sky
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Message posted on 20 Sep 2025 11:25 PM
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Bill paid but won't re instate sky
Cannot re instate sky
Paid Bill but will not let me re instate sky
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Message posted on 21 Sep 2025 05:44 AM
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Re: Bill paid but won't re instate sky
@Jim184
Sky won’t reinstate services until you’ve paid what they believe you owe and you’ve also set up a new continuous payment method.
Any calls to Sky will only prompt you to make a full payment.
If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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