cancel engineer

[richardhay75]

on a call yesterday to possibly change to a Sky Q box the operative on the phone tried to sell an alternative broadband and tv package. the process became very very frustrating and after taking too long i ecided not to proceed with any engineer visit to change broadband signal/tv signal etc. If an engineer visit has been scheduled on my account/proporty for Sept  9th approx, please can the visit be cancelled 

regards

Richard 

richardhay75

[Daniel0210]

@richardhay75 

We won't know if a visit is planned. We are Sky customers on here so you’re not contacting Sky Customer Services by posting on the forum.

[GD1]

@richardhay75  Your poist has been moved from the email forum as that is not an email route to Sky but for custiomer with Sky/Yaghoo email account issues.

You also can't raise cancellation requests via puiblic forum.  Have you checked you account order tracking page to see if this can be cancelled, if not yopu'll need to call Sky to cancel.