Discussion topic: balance outstanding you may have been charged a late payment fee?

This message was authored by: Harry91 · ‎19 Sep 2024

Recieved an email today stating I wil have a charge of £27 added to my next bill "balance outstanding you may have been charged a late payment fee". I pay by direct debit and have money in the account. All previous direct debits have processed without issue. This is the exact amount of my monthly fee but I haven't received this email before. Is this just generic regarding my actual bill or is this additional charges? Any ideas who to contact regarding this? Thanks

This message was authored by: caesarome · ‎19 Sep 2024

Does your online account show that this bill has been paid:

https://www.sky.com/bill/tv-broadband-talk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Kristina777 · ‎30 Nov 2024

Hi I have in to my account balance to pay a broadband.

Thanks

This message was authored by: caesarome · ‎30 Nov 2024

@Kristina777

Can you explain a bit clearer what your issue is ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: balance outstanding you may have been charged a late payment fee?

balance outstanding you may have been charged a late payment fee?

All Replies

Re: balance outstanding you may have been charged a late payment fee?

Re: balance outstanding you may have been charged a late payment fee?

Re: balance outstanding you may have been charged a late payment fee?

Was this discussion not helpful?

Search Sky Community

Start a new discussion