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Discussion topic: balance outstanding you may have been charged a late payment fee?

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This message was authored by Harry91 This message was authored by: Harry91

balance outstanding you may have been charged a late payment fee?

Recieved an email today stating I wil have a charge of £27 added to my next bill "balance outstanding you may have been charged a late payment fee". I pay by direct debit and have money in the account. All previous direct debits have processed without issue. This is the exact amount of my monthly fee but I haven't received this email before. Is this just generic regarding my actual bill or is this additional charges? Any ideas who to contact regarding this? Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: balance outstanding you may have been charged a late payment fee?

Posted by a Superuser, not a Sky employee. Find out more

Does your online account show that this bill has been paid:

 

https://www.sky.com/bill/tv-broadband-talk

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