19 Sep 2024 09:01 PM
Recieved an email today stating I wil have a charge of £27 added to my next bill "balance outstanding you may have been charged a late payment fee". I pay by direct debit and have money in the account. All previous direct debits have processed without issue. This is the exact amount of my monthly fee but I haven't received this email before. Is this just generic regarding my actual bill or is this additional charges? Any ideas who to contact regarding this? Thanks
19 Sep 2024 09:35 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes your online account show that this bill has been paid:
https://www.sky.com/bill/tv-broadband-talk
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