Discussion topic: Wrongly charge
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Message posted on 03 Mar 2025 06:47 PM
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Wrongly charge
Ee cancelled my policy with sky before Christmas but in January sky charged me £5, February you charged me £41.50 and in March you've charged me £41.50
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All Replies
Message posted on 03 Mar 2025 07:00 PM
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Re: Wrongly charge
We are just customers on here not sky you need to ring them and speak to them
Message posted on 03 Mar 2025 07:33 PM
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Re: Wrongly charge
@Aaron105 When you switched to EE did you have Sky TV aswell as broadband? If yes that would explain the charges as EE wouldn't be able to cancel the TV service.
If you only had broadband did you receive a "sorry you're leaving us" letter or email from Sky? If not then it's possible EE haven't conducted the switch properly.
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