Discussion topic: Wrong Netflix account linked to Sky account

This message was authored by: RP2800 · ‎06 Jan 2023

Hi - I'm seeking help with this issue. We have recently set up our new Sky box. When we logged into Netflix using my husbands Netflix account, he mistakenly used the wrong email and this created another account. We ideally need this to be voided and instead link Netflix with Sky via his correct email and account.Please can a chat with a sky expert be set up so that this issue can be resolved?

This message was authored by: SKY1992bf · ‎06 Jan 2023

@RP2800 This can only be done by contacting Netflix directly and get them to unlink the wrong account before linking again

don't take no for an answer has it's Netflix responsibility not sky's

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Wrong Netflix account linked to Sky account

Wrong Netflix account linked to Sky account

All Replies

Re: Wrong Netflix account linked to Sky account

Was this discussion not helpful?

Search Sky Community

Start a new discussion