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Discussion topic: WiFi

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This message was authored by Rajender This message was authored by: Rajender

WiFi

Wifi was 18 pounds a month but they took 41 pounds why

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Rajender 
Your Broadband discount may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

...or if it's a new account then the bill could cover more than one month.  There was also an increase in April.

I am just another Sky customer and my views are my own
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Rajender wrote:

Wifi was 18 pounds a month 


Broadband at £18pcm would be below wholesale price, so cannot be offered indefinitely.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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