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Discussion topic: Why is it so hard to cancel Sky?

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This message was authored by Paula1423 This message was authored by: Paula1423

Why is it so hard to cancel Sky?

We have been trying to reduce our sky bill since May. In May we cancelled our sports, we received an email confirming this.  But the following bill was even more so we decided to cancel our whole subscription. We contact you by phone specifically saying we wanted to STOP SKY. We have now received another email saying our sports is cancelled?!  WE WANT TO CANCEL STOP SKY !

It seems so easy to add things to SKY but to cancel is so ridiculously hard