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Discussion topic: Where is my sky credit

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This message was authored by Howeso This message was authored by: Howeso

Where is my sky credit

I have switched from BT and sent evidence as instructed.  I have received an email saying this is being done.  My question is do I get this amount (£100) refunded to me as I expected and was told would happen or is it credited to my account and deducted from future bills.  If it is the second option where can I see the credit?

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Where is my sky credit

Posted by a Superuser, not a Sky employee. Find out more

@Howeso wrote:

My question is do I get this amount (£100) refunded to me as I expected and was told would happen or is it credited to my account and deducted from future bills.  If it is the second option where can I see the credit?


It is added to your account as a credit so will be used to pay future bills so you can check to see if it has been added either via the MySky app or online here:

 

https://www.sky.com/manage/bill/

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Where is my sky credit

Posted by a Superuser, not a Sky employee. Find out more

@Howeso The switch credit is paid into your Sky account im not 100% certain on where it shows up but you may be able to see it on your future bills.

Howeso
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This message was authored by Howeso This message was authored by: Howeso

Re: Where is my sky credit

Thank you @daveNOS 

 

Howeso
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This message was authored by Howeso This message was authored by: Howeso

Re: Where is my sky credit

Thank you @caesarome 

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