First I checked my bill and next month's and realised they just changing it when ever they want so decided to switch to virgin before I even got to the end page of completion sky emailed me saying if I leave I'll owe them for this and that then further down it said we can do u a better deal for the same Broadband im on for £27 a month but had to ring them, I was on the phone for around 30 mins and got told I'd get a call back after they applied the new payment but that was days ago and my account still showing the higher prices I have screen shot everything so if I do leave I can prove EVERYTHING never felt so let down by a company as big as sky shame really.
Posted by a Superuser, not a Sky employee. Find out more
@Eva7 Sky increase prices annually like every other provider. In Sky's case, the increase is in April.
If they've agreed a customised deal for you it will take a few days for it to applied manually. I suspect that's the reason for the delay. You could call them back to check, if you wish.
Oh wow now sky are saying they can't find the offer i was offered i have sent the email to sky and now they can't find it 🤔🤔🤔 well I still have it lol l.
Sky mess u around and rip u off I'm just going to move to virgin they gave such better offers and they don't mess u around! Absolutely disgusting how they treat their customers.
