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Discussion topic: my tv has been cancelled by sky but I owe no money

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This message was authored by: Abbie46

Message posted on ‎11 Mar 2025 01:36 PM

my tv has been cancelled by sky but I owe no money

My previous bill said I owed £105 but I payed £129 but my balance owing is saying 0 pound owing can you help please 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Mar 2025 01:40 PM

Re: my tv has been cancelled by sky but I owe no money

Posted by a Superuser, not a Sky employee. Find out more

@Abbie46 
Its worth noting that if you’re in arrears for 56+ days Sky can fully terminate your subscription. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎11 Mar 2025 01:40 PM

Re: my tv has been cancelled by sky but I owe no money

Posted by a Superuser, not a Sky employee. Find out more

Do you mean your TV service has been restricted by Sky, if so when you paid this payment to clear the outstanding amount did you also setup your monthly payment method again ?

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