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Discussion topic: Want to speak to a sky advisor

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This message was authored by Danandbecky87 This message was authored by: Danandbecky87

Want to speak to a sky advisor

Want to speak to online sky advisor

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Want to speak to a sky advisor

Posted by a Superuser, not a Sky employee. Find out more

@Danandbecky87  Then by all means give them a call 

 

online advisors are only available for certain instances , if you post your query we may be able to help point you in right direction 


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Please note: I only provide help on the main forums and not via PM
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This message was authored by Dinnyloo This message was authored by: Dinnyloo

Re: Want to speak to a sky advisor

I have been charged for Broadband and TV services when I have moved to another provider.  Sky text me to say there was an error in their billing and they would sort it out.  This was the end of April/beginning of May and I still have not got my money back.  I need help to sort this

This message was authored by caesarome This message was authored by: caesarome

Re: Want to speak to a sky advisor

Posted by a Superuser, not a Sky employee. Find out more

If you login to your Sky billing account do you now see a credit on it if so this can be refunded to you.

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This message was authored by Angel69 This message was authored by: Angel69

Re: Want to speak to a sky advisor

  • Ok  I Audrey martin needs to reduced payments 
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Want to speak to a sky advisor

Posted by a Superuser, not a Sky employee. Find out more

@Angel69 

Give Sky a call if your discounts have finished and see what they can offer for committing to a new 24 month deal.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Anonymous This message was authored by: Anonymous

Re: Want to speak to a sky advisor


@Daniel0210 wrote:

@Angel69 

Give Sky a call if your discounts have finished and see what they can offer for committing to a new 24 month deal.


Unless it's changed very, very recently, Sky are still doing 18 months for re-contracts.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Want to speak to a sky advisor

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

I understand this changed very recently. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Want to speak to a sky advisor

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Anonymous 

I understand this changed very recently. 


Yep, my understanding too. 24 months now, same as BT and probably others....

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