Discussion topic: Want to speak to a sky advisor

This message was authored by: Danandbecky87 · ‎07 Jun 2024

Want to speak to online sky advisor

This message was authored by: SKY1992bf · ‎07 Jun 2024

@Danandbecky87 Then by all means give them a call

online advisors are only available for certain instances , if you post your query we may be able to help point you in right direction

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This message was authored by: Dinnyloo · ‎10 Jun 2024

I have been charged for Broadband and TV services when I have moved to another provider. Sky text me to say there was an error in their billing and they would sort it out. This was the end of April/beginning of May and I still have not got my money back. I need help to sort this

This message was authored by: caesarome · ‎10 Jun 2024

If you login to your Sky billing account do you now see a credit on it if so this can be refunded to you.

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This message was authored by: Angel69 · ‎26 Jun 2024

Ok I Audrey martin needs to reduced payments

This message was authored by: Daniel0210 · ‎26 Jun 2024

@Angel69

Give Sky a call if your discounts have finished and see what they can offer for committing to a new 24 month deal.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Anonymous · ‎26 Jun 2024

@Daniel0210 wrote:
@Angel69
Give Sky a call if your discounts have finished and see what they can offer for committing to a new 24 month deal.

Unless it's changed very, very recently, Sky are still doing 18 months for re-contracts.

This message was authored by: Daniel0210 · ‎26 Jun 2024

@Anonymous

I understand this changed very recently.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎26 Jun 2024

@Daniel0210 wrote:

@Anonymous

I understand this changed very recently.

Yep, my understanding too. 24 months now, same as BT and probably others....

Discussion topic: Want to speak to a sky advisor

Want to speak to a sky advisor

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