This discussion topic has been answered Discussion topic: Talk to SKY operative
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Message posted on 01 Nov 2024 11:56 AM
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I need to speak to a Sky adviser about my contract which is due for renewal in January 2025
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Message posted on 01 Nov 2024 11:57 AM
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@DAD2019 You need to call, you can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 01 Nov 2024 11:57 AM
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@DAD2019 You need to call, you can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 01 Nov 2024 12:09 PM
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Re: Talk to SKY operative
@DAD2019 wrote:
I need to speak to a Sky adviser about my contract which is due for renewal in January 2025
If you're after a new 24 month discount it might be a little early to be negotiating yet.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 02 Nov 2024 12:31 PM
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Re: Talk to SKY operative
Please call me
Message posted on 02 Nov 2024 12:33 PM
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Re: Talk to SKY operative
No one will call you @Raneesh1 We are customers like yourself.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 02 Nov 2024 12:34 PM
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Re: Talk to SKY operative
@Raneesh1 no one will call you, you need to be proactive and make the call
Your not talking directly with Sky this is a customer helps customer forum only with no account access
Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk
If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number
https://www.sky.com/help/home#M1014
or if you have sky mobile/talk call 150
Message posted on 07 Jan 2025 03:24 PM
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Re: Talk to SKY operative
I need to speak to a Sky adviser about my contract which is due for renewal in January 2025
Message posted on 07 Jan 2025 03:29 PM - last edited: 07 Jan 2025 03:32 PM
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Re: Talk to SKY operative
Pretty much what the OP asked so see the replies above your post.
The best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 07 Jan 2025 03:30 PM
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Re: Talk to SKY operative
@KimS1 wrote:
I need to speak to a Sky adviser about my contract which is due for renewal in January 2025
Go ahead and give Sky a call. See the post before yours for how to find the number.
Message posted on 07 Jan 2025 03:30 PM
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Re: Talk to SKY operative
@KimS1 wrote:I need to speak to a Sky adviser about my contract which is due for renewal in January 2025
@KimS1 then give sky a call see post 6 above for contact information
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