23 Oct 2024 07:40 PM
As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?
23 Oct 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out more@MatthewY Could minimum term discounts have expired, you don't currently get notifications regarding this
23 Oct 2024 09:21 PM - last edited: 23 Oct 2024 09:21 PM
Posted by a Superuser, not a Sky employee. Find out moreList price is £15 I believe, often discounted by £10 (to £5) - but this is only for a limited period which you were advised when taking it?
If so, you'll need to call Sky to see if they'll agree another discount but don't have to.
24 Oct 2024 04:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@MatthewY wrote:As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?
Did your future bills, available 3 months in advance, not show the increase?
24 Oct 2024 05:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@MatthewY wrote:
As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?
@MatthewY as @PandJ2020 the standard price for essentials is £15 so looks like discount has ended contact Sky and see if they can re-contract at £5 again worth a try surely
24 Oct 2024 08:38 PM - last edited: 24 Oct 2024 08:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Historically Sky was offering Essentials for £5 during the pandemic to retain contact with users who would otherwise have cancelled entirely: they aren't obliged to do so.
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